Hoping someone can help me.
I'm trying to create an automated rule that will allow me to insert a custom field into a ticket based on the value of another custom field that has already been added to the ticket.
More specifically, if I create a Task and during creation I select "Research" from a Taxonomy single-select list, then I'd like a Research custom field to be added to the task ticket.
I don't believe there is an "out of the plugin" solution for this, but I'm not a developer and there may be one that I'm not aware of.
Any help would be greatly appreciated.
Hi Melissa - Welcome to the Atlassian Community!
You should be able to do this easily with Automation For Jira. Are you using Jira Cloud or Server?
Here's some more information for Jira Cloud:
There are two types of automation:
Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation
You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).
For more on using Automation For Jira see these help pages.
Hi @Meital Adir - First, it is always better to create a new question in the Community so everyone will see it and can respond to it. Putting it here will only be seen by the people in this thread.
Second, you are not going to be able to this out of the box with Jira - you will need an add-on like JWME or ScriptRunner so you can do conditional validation.
First, it is always best to create a new Question in the Community instead of adding on to previous questions. That way more people will see the question and not just those that have responded to this question.
Second, instead of doing that through the advance settings, why not just create a Condition and use the Advanced Compare Condition. There you can compare the two fields. Then add a New Action component to do what you need.
I'm trying to create an automation rule in Cloud;
If Creator = Reporter
Action: Link all tickets in the project
resolution = Unresolved AND issuefunction in expression("project = TSD", "Creator = reporter")
But I get the error:
Field 'issuefunction' does not exist or you do not have permission to view it.
I am an admin for the project, any suggestions?
Hi Melissa, I am actually trying to do something similare as I need to populate Filed 2 (with 3 values in it) based on selection of field 1. Example:
Filed one have 3 values: A, B and C
If Field 1 = A then Filed B should be (1,2,3)
If Field 1 = B then Filed B should be (4,5,6)
If Field 1 = C then Filed B should be (7,8,9)
I am not expert in jql and not sure how to create a rule that will do what is needed.
Can you or someone help?
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