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Inline If-Statement not working

Hi, i'm trying to use the smart-value "if" statement without any luke.

The docs mention the format {{#if()}} {{/}}, which does not seem to work. I can't figure out how to use it properly.

I found another reference on math-function page: {{#=}}if(){{/}}. This seems to be recognized, but i cant' get it to work either.


My usecase is, to include outgoing linked issues into an email if they are from a certain type.



1 answer

0 votes
Eric Atlassian Team Sep 18, 2020

Hi Oli,


The smart value if statement is not designed to evaluate boolean expression e.g. making comparisons. It works well for evaluating boolean fields or attributes.


So for your use case, I'm wondering if we can approach it from another angle.


Are you able to query the outgoing linked issues using the 'Lookup issues' action with a JQL that looks like the following?
issue in linkedIssues({{issue.key}}, "relates to")


Then you can include your outgoing linked issues by simply iterating the {{lookupIssues}} smart value.




Hi, thanks for your reply. It would really be great, to have such an inline statement.

In my case, i wanted to include the linked issues in an email, with the text "issue references: ...." in case of linkes issues, and no text if there are no linked issues. I now include the the text eitherway.

In your approach, i would need to have to mail-templates - one with related issues and one without - and this is what i want to avoid.

Thanks eitherway!

Best regards, 


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