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Include issue fields in Send Webhook's custom data

I'm trying to setup an automation rule that will send issue data to an external system whenever a new issue is created. The external system requires a specific format so my idea was to simply set the Webhook body to Custom data and add custom json with {{smart}} placeholders. However, Custom data does not seem to be a smart field. 

Is this correct? If yes, any plans to change this or other ideas how I could achieve what I want?

1 answer

0 votes
andreas Community Leader May 09, 2017

Hey Lukas,

Custom data should definitely be able to render smart values.

I've just tested this and this custom data content:

{ "hello": "{{issue.key}}", "description":"{{issue.fields.description}}"}

Turned into:

{ "hello": "DEMO-180", "description":"This is a sample desc"}

I tested this by sending a webhook to

Can you post the contents of your 'Custom data' section so I can see what's going wrong perhaps?




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