We would like to have a new issue created each year on a specific date with a specific due date. How do I write an automation rule to do this?
Hi Dan,
Take a look at this article and see if it helps you get what you would like.
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Great!
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To do this simply choose the following trigger:
When: Scheduled
You can pick once every 12 months and a specific date.
Then: Create a new issue
From here you can set what fields to set, in this case its due date.
And that's it, feel free to customize it as you see fit with conditions or additional actions.
Kind Regards,
Ash
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How do you set a specific date?
I chose "Scheduled" and it only shows a field "Fixed rate of every" with the next field containing options of Hours, Minutes, or Days.
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Hi @Dan Leatherwood ,
Can you see the options below? I can see you've tagged the post with server so I'm not sure if it is slightly different on server as I don't have an instance to test it with.
Feel free to share what you see in this trigger option and I'll do my best to help.
Kind Regards,
Ash
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Apparently my server version is different than yours because I do not have those options.
I think I have it working now but I had to key it as a CRON Expression.
Thanks
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hi, could you put in the CRON Expression here as I am having the same problem as you.
That would be great and thank you in advance.
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Vik, you will need to replace my value of 15 with the number of days you need. I have the automation rule set to Edit Issue and chose the Due Date field and this working for us:
{{now.plusDays(15)}}
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