Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Import from Bugzilla creates new custom fields

I have been importing data from Bugzilla into Jira via the import plugin bundled with Jira. Every time I import, the Bugzilla specific fields get created as custom fields in Jira. As a result, I have multiple custom fields of the same name/kind. How can I avoid this creation of custom fileds during each import?

1 answer

1 accepted

1 vote
Answer accepted

This is a common problem across all of our importers. JIM does not extend the context of existing Custom Fields, just creates a new one when needed. To avoid this you need to extend your Custom Field's context before the import. To do so you have two possibilities:

1. Create Custom Field (or use exisitng one) and Configure it To Global Context (so it will be visible for all Projects in your JIRA)

2. First create Project, then create Custom Field (or use existing one) and configure its context to be applicable to the created project. Import Bugzilla to the created Project (In this scenario you won't have globally visible Custom Field)

If a custom field has been created multiple times and each time it is associated with a different Project, is it possible to merge the multiple custom fields?

Both of my ideas can be applied only before the import. If you didn't made already too many customizations to your projects, you can delete them and import again with Global Custom Fields.

If you don't want reimport everyting, there's also a possibility to migrate your Custom Field values from one field to the other. There's already a discussion about it here:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

641 views 7 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you