ICTIME UPDATE BLOCK JIRA

[Ariadne IT13374030156]

Today I updated ictime. After this operation ictime stopped to work making some pages (such as project details) unusable.

I have to disable it to continue to use JIRA (without ictime)

I've tried to uninstall/reinstall the plugin, unsuccessfully

The trace log is very long.. these are some lines

2013-03-28 18:36:25,307 ajp-bio-8109-exec-24 ERROR torriani 1116x1704x2 4eqfex 172.27.1.182 /rest/ictime/1.0/rest/checkPermission [atlassian.plugin.servlet.DefaultServletModuleManager] Unable to create filter
com.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'de.iconcept.ictime.rest.RestResource': Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [de.iconcept.ictime.rest.RestResource]: Constructor threw exception; nested exception is java.lang.NullPointerException
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'de.iconcept.ictime.rest.RestResource': Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [de.iconcept.ictime.rest.RestResource]: Constructor threw exception; nested exception is java.lang.NullPointerException
Caused by: org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [de.iconcept.ictime.rest.RestResource]: Constructor threw exception; nested exception is java.lang.NullPointerException
at de.iconcept.ictime.services.DefaultReportService.initSQLProcessor(DefaultReportService.java:160)
at de.iconcept.ictime.services.DefaultReportService.<init>(DefaultReportService.java:96)
at de.iconcept.ictime.rest.RestResource.<init>(RestResource.java:230)

[jtw-ic · Accepted solution]

After analyzing the logs I found the problem and was able to fix it. There will be a new release in the next days with some more bugfixes. Thank you very much for the information you gave us.

[jtw-ic]

The new release 2.3.7 is available now. The problem you had was caused by a missing attribute in your dbconfig.xml (probably the "schema-name" tag), which has no influence on JIRA but was causing a null pointer exception in our plugin.

[Tobias Reibling]

For the moment I would recommend you to try to get back to the last version that worked for you, i.e. you uninstall the plugin and re-install the version you had before. Please provide the complete stacktrace to jiraplugins@interconcept.de, together with the following information:

- database you are using (MySQL, PostgreSQL, Oracle, ...)

- your JIRA version.

[Tobias Reibling]

Another question, you updated from which ictime version to which ictime version?

[Ariadne IT13374030156]

unfortunately I hav trouble with my backup

I sent you an email to your address