I need to downgrade the ZAPI add-on my jira server due to incompatible.
Please advice me on how to downgrade this add-on.
Need to downgrade from "220.127.116.11107788" to "18.104.22.168107787"
I would always back up, before something like this.
But I would not anticipate there being any problems. The worst case is that you have ZAPI data that is not in the shape the older version of the plugin understands, which may stop it working properly, but you won't lose any data.
I'm curious as to how you got to an incompatible version of Zapi though - if you'd used "manage apps" to install/upgrade Zapi, you would not have got an incompatible version installed.
I still have to question that. If you used "manage apps" to install the plugin, it would not have installed an incompatible version.
You can only install incompatible versions by deliberately downloading them and manually installing them (as per method given for "downgrade")
Anyway, yes, you do not need to disable or uninstall the existing one. The new one will destroy it anyway when you upload it. I prefer to uninstall first because there are a couple of apps that give you some information when you uninstall.
I am not sure on the Incompatible version installed but some how it was done.have to investigate on that.