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I need to create a automation rule
copy the from one field and display in other field when new issue created
"from" value of previous issue should appear in "To" of newly created issue
This is possible using Automation and I can help with that.
Before we get to the creation of the automation rule, please confirm if the 2 issues (The one which provides the value of the field and the one to which the field needs to be updated) are in any way linked to each other?
Kindly share the details on this and we will discuss the steps for the automation rule.
As per my understanding, you plan to copy the 'TO' value from the issue being closed and copy it to a field called 'FROM', available on the newly created 'TASK' issue.
In order to achieve this please follow the below steps:
Kindly share the feedback. Please accept the answer if this helps.