Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I installed Figma for Jira but I don't see the 'Designs' field in the issue screen

According to the Marketplace page in Atlassian, after installing Figma for Jira I should see a field named 'Designs' in an issue.

I did install the app (it appears under Manage apps), but I don't see the field appearing in the issues. Nor can I see the 'Designs' field in the settings for the project.

What am I missing? Or is this a bug?

4 answers

This issue is still persistent on our team managed project, A fix would be fantastic.

I also ran into this same issue after installing yesterday. My issue ended up being that the Figma Design portal does not work in the new issue view that Atlassian introduced to Jira last month. If I switch to the old view, it shows properly.

0 votes

Have you given it a licence?  (Evaluation will enable all functions)

Hi Nic, thanks for the quick reply!

I just checked the settings for "Figma for Jira" in the Jira settings and I don't see anywhere where I could provide a license.

Also, the app is listed as 'Free' in the marketplace. Would a license be necessary anyway?

Ah, free ones often don't need licences.

I'm afraid you'll need to check that the app is enabled, and if it is, the next step is probably to check the docs and contact the authors.

I've not used it, so I can't really help beyond the basics.

I believe it is enabled automatically. I don't see any 'enable/disable' switch. The docs basically just say 'go to Find new App, install Figma, you're all set'.

So I'll contact Figma directly.

Thanks for your time!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: Fine Software

Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...

393 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you