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I don't find "Map into a JIRA issue custom field" option under Profields → Fields)

Hello Team,


I have taken the trial of Profield and trying map a field I added under Profield to JIRA Custom field.


Referring to the link below I was searching for "Map into a JIRA issue custom field" option to be shown, but could not find the same.




1 answer

Hello Smrati Tiwari,

I'm Fede Baronti from DEISER's Customer Support. Thanks for raising the question in the community. 

In order to help you with this, I need to know what Jira installation you are using at this moment, Server, Data Center or Cloud? 

Because if you are using Cloud, unfortunately, you won't be able to do that yet. We are working so we can add this functionality as soon as possible. Also, the URL from the documentation you posted in your comment belongs to Profields Server/Data Center.

If Server/Data Center is the one, we would like to ask you further questions, because if you are a Profields Admin, this should not be happening. 

Hope this helps and please, do not hesitate to ask if you have further questions.

Thanks and kind regards, 



I still cannot find the option for mapping fields to Issues. Is that feature in development, oder is it considered to not be implemented?

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