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I cant install Xray Addon in jira Cloud

Esteban Tello
Esteban Tello Dec 27, 2022

when I try to install the Xray addon with the free trial option it keeps loading and then I get this message.


"it might just be a hiccup, try again in a bit"

I've tried to install it more than once and it always shows that message.

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Like Ravi Sagar _Sparxsys_ likes this
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Brant Schroeder
Brant Schroeder
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Dec 27, 2022

@Esteban Tello I would suggest reaching out to the vendor of the app with a support issue and see if they can help you out.  https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2 

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