I have started a trial of the Sprint Tool, but it will not activate. Is there a minimum version requirement for this tool? I am currently running JIRA version 8.5.7.
Hi @Jamie King
According to the Marketplace listing, your version is supported (8.0.0 - 8.11.0).
When you say it will not activate, what message are you receiving? And does the audit log mention any further details on the error?
Ste
All I get in the logs are:
Failed to enable app Sprint Capacity Planning & Tracking (com.addonexpertscenter.jira-sprint-planning-resources)
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Hi @Jamie King
I would try:
Or, you can contact the vendor directly to request their assistance - see contact options on their Marketplace Support Page
Ste
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