Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I cannot get the Sprint tool to activate

I have started a trial of the Sprint Tool, but it will not activate.  Is there a minimum version requirement for this tool?  I am currently running JIRA version 8.5.7.

1 answer

0 votes

Hi @Jamie King 

According to the Marketplace listing, your version is supported (8.0.0 - 8.11.0).

When you say it will not activate, what message are you receiving? And does the audit log mention any further details on the error?


All I get in the logs are:

Failed to enable app Sprint Capacity Planning & Tracking (com.addonexpertscenter.jira-sprint-planning-resources)

Hi @Jamie King 

I would try:

  • Upgrading to the latest version of Server, to see if this resolves the issue
  • Checking the Jira log files within your database for any further errors

Or, you can contact the vendor directly to request their assistance - see contact options on their Marketplace Support Page


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Jira issue check and more advanced commit verifications for Bitbucket DC

Pre-receive hooks that verify the Git commit message, the modified files, and implement similar code change controls used to be requirements of large enterprises working in regulated industries only....

55 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you