I can't use new license from jira generate license to register when set up jira

manutchai chutiwong June 7, 2018

I want to use and test Jira software so I try to install it many time in cople days.

At the last time I can install it success it create sql server database in my db server then

I try to install license and I use new generated license from link "generate license" in JIRA setup Specify your license key but when I click next buttom it show license was expired 

Please Help me to solve this problem. I try over and over again to click generate license  (that show detail in attachment below) but it show "We're unable to confirm this JIRA license" in every time

 

jira was expired.png

1 answer

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Ravya Mutyala {Appfire}
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August 27, 2019

Hi @manutchai chutiwong ,

Let us know if you are still facing the issue. Can you please recheck if you are pasting a valid Jira license. Else please try generating a new valid license from https://my.atlassian.com/products/index and check if the problem gets resolved.

Thanks,
Ravya

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