I can't see Tempo worklogs in a next-gen project?

Jeremy Banks December 7, 2020

I have seen other posts for this, but I can't make them work for me.

https://tempo-io.atlassian.net/wiki/spaces/KB/pages/379028002/Permissions+needed+to+see+other+users+worklogs+in+Next-Gen+projects

https://tempo-io.atlassian.net/wiki/spaces/THC/pages/178618432/Granting+Users+Team+Permissions

I have a next-gen project which I am an admin for.

I have create a specific project role with all Tempo app permissions granted and I have that role.

In Tempo Teams, I have made myself Team Lead, which should have the View worklogs permission.

I still can't see other team members worklogs.

1 answer

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Answer accepted
Aliosha Romero December 8, 2020

Hi Jeremy,

Could you please register a support request through our Support Portal so we can troubleshoot this problem?

 

Kind regards,
Aliosha
Tempo Support Team

Jeremy Banks December 8, 2020

Thanks for the reply @Aliosha Romero

I tried logout and login and also doing it in an incognito yesterday after making the changes and it still didn't work.

But it is working this morning, so there must be something cached somewhere, or similar.

So I'm good now thanks.

Aliosha Romero December 9, 2020

Hi Jeremy,
You are welcome!

Kind regards,
Aliosha
Tempo Support Team

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