Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't move tasks on the Gantt chart in Big Gantt


Something has changed today. I can't move any of my tasks in my project, all I see when I over my mouse over the task is a red cross.


Any ideas what I have done and how to reverse it?



5 answers

1 accepted

0 votes
Answer accepted
Anna-SoftwarePlant Marketplace Partner Mar 03, 2021

Hi @Robert Finch @lewin.supancic @sebastian.kahr 

Please be informed that our Dev Team has already fixed the bug, and now it's waiting for release. We are aware of the importance of the issue, so we did our best to accelerate work on fixing it. At the moment, we are preparing to upgrade instances that experienced the problem. It's planned for tomorrow/the day after tomorrow. I will post again when the precise date is set.

Please let me know if you have further questions.

Looks like the dev team has fixed this, thanks!

Like Anna-SoftwarePlant likes this

I am sorry for the inconvenience caused. Please be informed that we have already identified a bug, and our Dev Team is working on the fix right now.

Please note that resolving this problem is our top priority. 

I will keep monitoring the fixing progress, and I will update you when I have more precise data regarding the bugfix release date in this thread.

Thanks Anna, please keep us updated as to when this will be fixed, I cant manage any of my projects at the moment!

Like Anna-SoftwarePlant likes this

same!! pls fix it!

0 votes

Good morning @Robert Finch @lewin.supancic @sebastian.kahr 

Please be informed that today we plan to upgrade our Cloud clients to the bugfix version. Once your instance is upgraded, you should not experience more problems with locked tasks. 

I want to apologize for the inconvenience once again and thank you for your patience. 

If you have further questions, please let me know. 

Same here

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

684 views 7 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you