Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Hyperlinks won't work in COnfluence

A new tab opens when I click a link, but it won't go to the url

1 answer

Is this happening with multiple links?  Are you the one editing the page to add the links?  If so how are you doing this?

It is happening with multiple links. I am the one editing the page.

I am adding an action (link to web) onto an shape 

What browser are you using?  Does the new tab go to your home page or is it just a blank page?  What is in the address bar of the new tab?  When you hover over the shape, does it show a link?

It will open a new tab with about:blank in address bar in Chrome.

Just tested it in Firefox and everything works fine.  

I would suggest opening a ticket with Atlassian, if you can create a HAR file for them in both Chrome and Firefox, that should be helpful for them.

Daniel Ebers Community Leader Jan 20, 2021

@Pieter GeurtsIt could be worth a try to delete cache in Chrome browser - to double check testing in an incognito window is also fine.

If i load the page in incognito mode, and hover over the field it will keep saying loading. Nothing happens when i click.

 Screenshot from 2021-02-01 15-53-54.png

Daniel Ebers Community Leader Feb 01, 2021

Could you describe in detail how you inserted the field and how you created the link? Maybe supported by screenshots?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

381 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you