I want to use automation to increment or decrement a count of support issues linked to a development ticket. The support and dev projects are separate.
Dev --> Support: update count on Dev issue
Support --> Dev: update count on Dev issue
Support --> another support don't update any count
Dev --> another dev issue: SHOULD not update, but I can find no way to exclude the udpate.
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
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