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How to use Automation to track a count of support issues linked to a dev issue

Mark Hanson
Mark Hanson April 11, 2020

I want to use automation to increment or decrement a count of support issues linked to a development ticket.  The support and dev projects are separate.

Dev --> Support: update count on Dev issue

Support --> Dev: update count on Dev issue

Support --> another support don't update any count

Dev --> another dev issue: SHOULD not update, but I can find no way to exclude the udpate.


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