Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to set value of scriptrunner database picker with behaviors



I am trying to set the values of a multi select database picker in a Service Desk Customer Portal with behaviors based on the selection in another field. My problem is, that there is no value displayed on the screen.

I have tried with getFieldById("customfield_15538").setFormValue([36]).
If I do getFieldById("description").setFormValue(getFieldById("customfield_15538").value) the description field has a value of 36. 

So it seems the value gets set but the field does not update the display.

Please let me know, if there is any way to populate the database picker in a way that the automatically set value(s) are displayed to the user.



3 answers

You have to update the issue.

ComponentAccessor.getIssueManager().updateIssue (
issue, EventDispatchOption.DO_NOT_DISPATCH, false) 

Hi All,

We are sorry you are experiencing this issue. We have an open bug report for this here:

Feel free to add yourself as a watcher to the ticket so you'll be automatically notified as soon as it's fixed and released.

Thank you

I'd like to know this as well. I need to write a behaviour to reset a database-picker but getFieldById("something").setFormValue(null) does not work.

Looked around and found this. Looks like in order to get the selected values in a database-picker one can't just use getCustomFieldValue() like other custom fields.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

110 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you