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How to set an automation rule to watch existing tickets in project assigned to a team

Candy Tricia Khohliwe
Candy Tricia Khohliwe May 12, 2021

How to set an automation rule to watch existing tickets in project assigned to a team, re watch tickets 

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John Funk
John Funk
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May 13, 2021

Hi Candy,

Can you give a few more details about exactly what you would like to happen? 

First thought is that you could create an Automation trigger for when a new issue is created. 

Add any conditions needed.

Then add a New Action for Manage Watchers. Within that action you can list which watchers should be added to the new issue. 

Is that what you are looking for? 

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Candy Tricia Khohliwe
Candy Tricia Khohliwe May 13, 2021

yes!

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John Funk
John Funk
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Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 13, 2021

Great!

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