It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to send a mail to a group of users using script runner?

I would like to send a mail to a group of users in JIRA but I don't know how to set the parameter "To issue fields" to retrive all the users in a group, for example to send an email to all the administrators in the group "jira-administrators".

3 answers

1 accepted

2 votes
Answer accepted

You can send emails to members of a group... just set the "To" recipients to: group:jira-administrators

You can also send it to members of a role, user, group and multi custom fields.

Thank you Jamie, very useful. I have some other question about Script Runner. For example I cannot get precisely what is the "context" (the variables I can get) in the body of an email.

I read something very useful in this guide ( but I would like to know if there is some documentation more.

For example I tried to put this code in the body of a builtin custo email

"EDV Code - Name <% out << issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObject("customfield_10700")) %>"

and in the email i got "EDV Code - Name [null:0035775, 1:Guido Group]"

How can I remove the "null:" and the "1:"?

Anyway the original question i solved, thanks!

And thank you very much also for the script runner tool!

Are you talking about sending an email in a workflow post-function?


at the moment in the built script there is no option to set recipient in a jira group. A workaround is to create a mail group that contains the email of jira group members and set the mail group address as recipient.

A second option is to add every mail address in the post function but i would not suggest that in case that your group has to many members.

Finally you could write your own script that send mail to group.

Possible there are more options.

Hope that helps.


Ooops! Wrong answer here. I haven't noticed the group option. Sorry the mislead.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Expose your beautifully crafted Dashboard through the Jira Service Desk Customer Portal

  A picture is worth a thousand words, especially when you're trying to find relationships and understand your data. Here, Dashboards play a vital role in gaining insights from a variety of dat...

344 views 5 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you