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How to make one Automation trigger another

I have two automations currently set up. One simply sends a message to a slack channel, the other sends that same slack channel a list of Jira tickets in a certain status. I want to make the message come through before the list of tickets, or in other words, make it so that the message triggers the list automation. 

I have checked the box on the list automation to allow other events to trigger it but I am not sure how to link it to the automation that sends the message. I assume its a new condition (if automation A is successful then perform automation B) but I cant seem to find one that works. Could someone point me in the right direction?

2 answers

1 accepted

1 vote
Answer accepted

Hi @Daniel Barber 

Does it need to be in two separate rules?

I tried this using Email rather than Slack - but try this:

  1. Trigger: <<Trigger Here>> - I used Issue Created so I could test without a schedule.
  2. Action: Lookup Issues - JQL: <<Insert JQL Here>>
  3. Action: Send Slack Message 

For message content, use:

* {{key}}

^ The first action looks for the results of the JQL filter - then, the second action includes both a message and one list of issues based on the lookup, in one message. 

You can refine what information is included using the list of available fields on this page.

As I say I haven't tried this with Slack - but does this differ to how you were doing it? 

Let us know if it works :)


This worked like a charm! It allowed me to list these issues in a single notification which also allowed me to have that single message that I wanted. Much appreciated.

0 votes
John Funk Community Leader Aug 14, 2020

Hi Daniel,

What is the action that causes it send a message to Slack? There's not really an on Success trigger or Condition like that.

Its just a When:Schedule + Then:Send Slack Message automation. Same for the list automation. 

Basically, if the filter used contains multiple tickets, it sends individual notifications for each ticket. This means that if I put a message at the beginning (e.g. In Code Review), this gets repeated for each ticket and becomes cumbersome. The goal is the first automation for the message only is a singular message "these tickets are in Code Review" followed by the second automation with the list.

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