Hi!
We see too many errors like these in :
at com.deviniti.atlassian.tools.adapter.AbstractCommentPropertyServiceAdapter.isNotInternal(AbstractCommentPropertyServiceAdapter.java:23)
How to investigate the cause?
ERROR 40195382 307x10629x2 1fo2gqs /rest/servicedesk/1/customer/models [c.d.a.tools.adapter.AbstractCommentPropertyServiceAdapter] JSONObject["internal"] not found. com.atlassian.jira.util.json.JSONException: JSONObject["internal"] not found. at com.atlassian.jira.util.json.JSONObject.get(JSONObject.java:418) at com.atlassian.jira.util.json.JSONObject.getBoolean(JSONObject.java:431) at com.deviniti.atlassian.tools.adapter.AbstractCommentPropertyServiceAdapter.isNotInternal(AbstractCommentPropertyServiceAdapter.java:23) at java.util.Optional.map(Optional.java:215) at com.deviniti.atlassian.tools.adapter.AbstractCommentPropertyServiceAdapter.isPublic(AbstractCommentPropertyServiceAdapter.java:17) at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1382) at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:566) at com.intenso.jira.plugins.extension.service.CommentServiceImpl.getPublicComments(CommentServiceImpl.java:29) at com.intenso.jira.plugins.extension.service.CustomerPortalAttachmentServiceImpl.getAttachmentsSharedWithCustomer(CustomerPortalAttachmentServiceImpl.java:25) at com.intenso.jira.plugins.extension.condition.HasPublicAttachmentsCondition.shouldDisplay(HasPublicAttachmentsCondition.java:29) at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:22) at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160) at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebPanelDescriptors(DefaultWebInterfaceManager.java:123) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy187.getDisplayableWebPanelDescriptors(Unknown Source)