Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get list of customer request type showing preset value of hidden insight field


We have configured customer request types with hidden fields (preset values). One of the hidden fields are insight field with a preset value.

An example: We have a customer request type called "Jira". In the request type we have a hidden insight field called "Service" with preset value "Jira". In insight the object "Jira" has a attribute called "Owner group" with value "Team Jira"

I wan't to query the database to get a list of all customer request type with hidden Insight custom fields and showing their preset values with their attributes and values from insight. Is this possible?


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍂📹 Apptoberfest demo contest roundup: vote for your favorite demos!

Hi Community! The submissions are in (and listed below) for the 🍻🍂Apptoberfest🍂🍻 Demo Competition and it’s time for you to place your votes for the best: Analytics & reporting app demo ...

149 views 3 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you