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How to generate Zephyr email notifications?

Our team uses Zephyr for test case management as an add-on to JIRA cloud. When a test status changes, we would like email notifications for all interested watchers.  I could not find any information on how to configure this.

Is it possible to generate such emails by configuring Zephyr or Jira to generate emails when a test status changes? If so,  how?

1 answer

Hi Jay

Thanks for your interest in Zephyr.

Currently we dont have an explicit email notification solution from Zephyr itself.However it is already present in Jira as a feature from Atlassian. Kindly refer the links below and any notification schemmes mentioned in these links apply to Zephyr's test issue type too

Let us know if you have any queries about the above mentioned



Hello Arun


three years after the question above I am still searching for a way to configure emails to be sent from Zephyr on test case status change

Has anything changed?  Do you guys have a solution now?


Thankful for any updates!!

we would also love to have this feature. also the feature to get a notification if you assign a test cycle to a user, that the user would be alerted. as it now stands, we need to communicate in other ways when assigning tests. would be a good addition to the zephyr and as it's not a free add-on to jira would be a good addition for the cost.

hopefully we would hear something from ZephyrSupport concerning this.

I have a user wanting notifications on test case execution failure. Anything changed in the last year?

Like Subodh Sohoni likes this

I am also looking for the same. An email is required to be sent to Developers if the test case execution status is set to Fail.

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