How to enable Testing Button (Xray) in side pannel?

Marcin Łukaszewski March 11, 2021

Hi everyone,

I have made test sets within Jira project, made tests inside those test sets.
Based on my current knowledge, if I am inside a project that has Xray issues, the button Testing board will appear in the side pannel section.

Somehow that doesn't happen in my case. Any suggestions what is the cause, and what can I do to see that button?

This is how it looks:


This is how it should look:


1 answer

1 accepted

0 votes
Answer accepted
Rogério Paiva - Xray Xporter
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 27, 2021

Hi @Marcin Łukaszewski 

It is necessary to have the Xray Test issue configure in the project.

If you already have this, please clear the cache of your browser.

If you need further help, please contact the Xray Support ( so that we can request additional information and investigate further.

Kind regards,
Rogério Paiva [Xray Support Team]

Marcin Łukaszewski June 22, 2021

I am still having ocasional issues regarding this topic. I will try what you suggested.
FYI, the Xray Test issue seems to be configured well AFAIK.
Thank You for your help!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events