How to create an automation in Jira to create issue in different project based on field value?

Nayan Chauhan June 5, 2023

Hello everyone,


I recently started to use Jira and working on project to move one of our system to Jira.


I have created Project A and Project B. I have configured different fields layouts for issue types for each project.


I want to create an automation where,

  • If a specific field value is entered in issue in Project A, Then
  • Create a new issue in Project B and copy couple of custom fields from issue Project A to issue in Project B so that I don't have to manually enter the same data.

Currently I am able to create an issue in Project B when specific field value is entered in issue in Project A. I am unable to copy field value from Project A to Project B. I get following error:


I have checked configuration field is not deleted. Also, there is only on field with that name and type.

Can someone help me with this? 

Thank you.

1 answer

0 votes
John Funk
Community Leader
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June 5, 2023

Hi Nayan - Welcome to the Atlassian Community!

What type of projects are these? Company-managed? Team-managed? How are you creating the automation rule (exact steps)?

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