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How to copy value from the child multiselect field


Hello everybody

I would like to copy value from a dropdown field into a new field (it is triggered by status change). Dropdown looks like this (number 2 depends on what was picjed in number 1).

slika 1.png

I know how to copy values from usual custom fields, but not from this.

Slika 2.PNG

Custom field is 10277, selectedParentOptionId=10264 (from dropdown 1) and selectedValue=10265 (from dropdown 2). I need to copy value from selected value from dropdown 2). Any ideas?


Thank you!

1 answer

1 vote
Guilhem Dupuy Community Leader May 20, 2021

Hi @Marijan Trnski ,

I think you can achieve that by using an automation rule triggered by the transition,

You can access the different values of this field using the following Smart Values :

  • 1 (from you first picture) is 
  • 2 from you picture is 


Let me know if it helps,


This looks easy :-). So i need to put value in a new field from custom field 10277 (this field contains this double dropdown) should it go like this?


Like Guilhem Dupuy likes this
Guilhem Dupuy Community Leader May 20, 2021

Yes exactly !

Not working i'm afraid :-(.

This is the url when i go to the Edit Option for Custom Field in the child:


Guilhem Dupuy Community Leader May 20, 2021

Okay then I don't understand how your are trying to make this change, I was talking about an Automation rule what are you working with ?

With automation rule. I pasted url to you from custom field options in hope that these Id numers can help with automation. I tried exactly as you said, but the field does not fill when i make the transition

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