We want close issues that were resolved three days ago, but we didn´t found how to configure this in Automation.
The rule is simple:
If issue are in status Resolved for three days
Then change to status Closed
And send a comment with text "xxx"
Its possible an automation for this?
If you are using Automation for Jira, the best way to trigger this job is using "Scheduled" option.
1) Create a automation rule to run daily at specific time(eg: 7:15 AM)
0 15 7 ? * *
2) Add condition to filter issues based on updated time
updated < -3d
3) In Action section, transition these tickets to Closed status
Make sure your plugin has permission to do this transition.
@Rodrigo Marques that is not possible in Automation for Jira (AFAIK at least)
one workaround that I can think of is creating separate automation for Monday, Tuesday, and Wednesday so that it can check for 5d, 6d and 7d respectively. So you might need to create 4 automation rule
not 100% sure at least avoiding the weekends the default SD automation should help as it should be only "business days" - however I am not sure if Saturday will be counted as business days or how it is calculated e.g. if you are working in Israel
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