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How to calculate the time before an issue is done automatically?

I haven't found the solution for it so now I'm trying to use Tempo app but it also have to set issues manually to calculate duration time.

Could you please share me the solution to get duration time automatically?

Ultimately what I want is weekly report from Mon to Fri.

4 answers

1 vote

Hello @노현묵 ,

For an automated solution that offers great flexibility and details, our team at OBSS built Time in Status app for this need. It is available for Jira Server, Cloud and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or assigned to each assignee. It also has reports showing transition dates for statuses so you can see which issues were transitioned to InProgress or Resolved in a given time period.

Here is the interesting part, Time in Status has History Trim feature. This feature allows you to limit your reporting to a data interval, let's say this week or this month. Using this feature, you can get date reports showing the transitions only in this week.

tisCloud_StatusDuration_Report.png  tisCloud_FirstTransitionToStatusDate_Report.png  tisCloud_StatusDuration_LeadTime_Chart.png

You can learn about the details of History Trim here:

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example see average InProgress time per project and per issuetype.)
  • Export your data as XLS, XLSX or CSV.
  • Access data via REST API. (for integrations)
  • Visualize data with various chart types.
  • See Time in Status reports on Jira Dashboard gadgets (released for cloud, Server&DC gadget coming soon)


0 votes

Hi @노현묵 

To the list of solutions listed above, you can try Time in status for Jira Cloud by SaaSJet team.

As you need it calculates the time issue was in each status automatically. The peculiarity of this app is the pivot table view feature for advanced data analysis. It allows manipulating data by math functions (Average, Min/Max, Median, Count, Sum, etc), represent time in numerical or %, etc.


0 votes
Bloompeak Support Marketplace Partner Feb 02, 2021

Hi @노현묵 ,

If you are looking to measure time spent on a group of statuses, then you can try Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project).

Here is the online demo link, you can see it in action and try.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Hi @Bloompeak Support ,

It looks good but the linked Epic name are not showing on the report.

스크린샷 2021-02-03 오후 12.12.19.png

Also, It doesn't calculate progress duration of Issues automatically.

스크린샷 2021-02-03 오후 12.14.16.png

Bloompeak Support Marketplace Partner Feb 03, 2021

Hi @노현묵 ,

In order to get the group of status duration, the app provides the option to group statuses. So you can group multiple statuses(e.g all statuses except Done) as in the below screenshot.

Screen Shot 2021-02-03 at 10.57.24.png


For the epic name display, I will check it with our development team.

Hi @노현묵 

Can I confirm what you're looking to measure?

Are you looking to calculate how long an issue takes to go from created to resolved? Or does the duration have a different definition based on statuses or similar?


I need a report like gantt chart to show what issues are started and finished on this week.

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