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How to automatically link a ticket based on text in body/description



I'm trying to use the "Automation for JIRA" plugin to simplify the linking process within my tickets (and increase quality within my team as they mention certain items).

I am successfully linking items when the ID is mentioned in a comment, using one of the default automations that comes with the plugin. 

However, I have been unsuccessful at linking items with the ID is mentioned in the body/description of a story. Instead, I keep getting an error,

"At least one of 'id' or 'key' is required to identify an issue."

The rule I am using is below:

Screen Shot 2019-07-01 at 2.50.37 PM.png


And, although the rule matches on the initial "If" statement, if fails on the Link, which makes me think that I must not be using the pattern syntax appropriately (but this is the same syntax as I see on the 'Link on comment' automation).

Screen Shot 2019-07-01 at 2.51.37 PM.png

2 answers

Hi David,

The 'match text function requires a capturing group to get it to spit out the output.  I managed to get something similar working with the following:


Let me know if that doesn't work for you.


Thank you, Byrdie! But unfortunately, I'm receiving a different type of error now: 


JIRA automation - error.png

Hi David

It's not obvious where that error is coming from.  Can you please raise a support request with us so I can dig into it further?  



Can you help me understand how you automated linking to issue which was mentioned in the comment section? I am trying it and can't get it to work.

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