Objective: Provide a gauge that displays a percentage of completed work based on a number of triaged tickets.
Background: We have a couple of queries that have been configured in the Rich Filter as custom values. (i.e TriageConfirmed and CompletedTickets) The custom values are both "Issue Count" value types with Total Formula set to "Total Count". We would like to display the percentage of completion in a SmartGauge that shows the result of (CompletedTickets / TriageConfirmed). In the RichFilter configuration it does not appear to have an option to create a custom formula based on the custom values.
Is this configuration possible without additional scripting? If so are there some additional docs/HowTos that can be provided?