How do you access the customer request type in a Scriptrunner Behaviour

Adam.Martin December 17, 2019

I want to have a generic behaviour mapped to multiple service desks, that puts different defaults in the description field based on the request type. How do you access the request type from the behaviour initialiser for a service desk mapping?

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David Harkins
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June 11, 2024

Try 

String requestTypeName = getRequestTypeName()

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