How do I set up Paid via Atlassian Marketplace app?

Natalia Amado February 9, 2023

Hi there,

I am trying to set up my company's new app for the Atlassian Marketplace and I am having issues setting up the Pricing.

Then I go to:

- Manage Partner Page

- Click on my app

- go to Details

- Payment Model

It's not allowing me to choose the Payment model. Since I am currently setting up my app, It's not set as Public. However, I tried to Make it Public and The options that I can see are:

Payment Model:

- Free

- Paid via Vendor.

 

Can someone guide me on how to fix this so I can make my app Paid via Atlassian?

2 answers

1 vote
Gonchik Tsymzhitov
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September 3, 2023
0 votes
Keni Yadrami
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January 31, 2025

Hi @Natalia Amado,

I think I encountered a similar issue when I was setting up my app too. It seems like the "Paid via Atlassian" option might only be available after your app is set to "Public," and you also need to ensure your app’s listing meets all the requirements for paid apps. Sometimes, the marketplace may only show the full set of options after some initial setup steps are completed.

One thing that helped me was checking if there were any missing fields or steps in the app setup. I would recommend following the instruction link shared by @Gonchik Tsymzhitov as well — it's quite useful for understanding the entire process for paid apps. Also, this guide   https://dashdevs.com/blog/how-to-create-a-digital-wallet/ on creating a digital wallet might be helpful if your issue concerns payment configurations. Hope this helps a bit!

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