Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I rollback to an earlier version?

Hi, my organisation requires that I have an upgrade rollback plan in the event of  complications with any application upgrades. How would I go about rolling back to a previously installed version of the Rich Filters for Jira dashboard plugin? Thanks

1 answer

1 accepted

0 votes
Answer accepted

The general principle is that you should take a full backup before installing anything new and restore from it if something goes wrong.  This is because Atlassian applications simply don't have any downgrade path.  If the database changes shape because you've upgraded, you cannot change it back - there's no code for going back.

However, that is a big roll-back, and you probably total overkill for a lot of apps.  Apps do make use of Jira's database, but most rarely change the structure of what they are using.  If you've gone from version X with a database in one shape, and version Y of the app does not change the structure, your roll-back from Y to X can be "remove Y, install X"

Hello Nic, thanks for your reply. Is there a simple way of knowing when/if an app changes the database structure?

No, there's no way to know other than doing a comparison.  Note that it's not just the structure - it may also be the format of the data that changes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

How to log work and track time in Jira when a person is part of multiple teams

  The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...

101 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you