This seems like a pretty basic use case, but I can't seem to figure it out.
We are using Service Desk to receive requests. Those requests then trigger child issues to various other Jira projects. Once a child issue is resolved, I would like to close the issue in Service Desk. Is there an automation that looks for the status of a linked issue to resolve the issue in the Service Desk project?
Yes, this can be done using automation. Your rule would look something like this:
In this example, when a change request is completed, resolve any linked service requests.
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