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When automatically cloning an issue the attachments from the original issue do not get copied to the cloned issue.
Is there a way to configure this functionality?
"Adjuntos" is spanish for "Attachments".
Christian probably made a custom field. I've tried his method with a custom field (Rich text field) and it works. Only, my URL's are not clickable. They just show up as text. Even when using Wiki style rendering format, it doesnt help.
@Christian Zelada do you remember which custom field type you used for this?
I suspect one of the reasons for dragging feet on this one is that the Service Management project has a "Create linked Issue" that does exactly what everybody wants incl. copying comments and attachments. so why not just release the existing feature into Jira software projects?....
- it's not free.
(I've been waiting years for this)
Unfortunately no news on this front. We will update when we schedule it.
When Atlassian has ceded functionality to an addon vendor, they will never replace it. Here, scriptrunner can do this on cloud (according to https://community.atlassian.com/t5/Answers-Developer-Questions/Clone-issue-with-attachments/qaq-p/564257). I would not expect this request to ever be implemented and you need to buy scriptrunner and learn groovy.
our cloud app Deep Clone for Jira would also be an option.
It is possible to:
Of course this is another paid app from a vendor, but at least you don't have to learn groovy to use it :)
@David Aguilera , I am very sorry if my post annoyed you.
This issue was created in the "Marketplace apps & integrations" category and in the original question I could not find any hint, that this thread was referring only to solutions which do not require a plug in.
Sorry, if I overlooked something.
Many - thanks I have tested it but I get a Scriptrunner error - but this might be a local issue with our instance
java.lang.RuntimeException: java.lang.AssertionError: Failed to create issue
I will check with Adaptavist
Unfortunately we haven't gotten to this yet. Though having recently implemented IF/ELSE support, added a bunch of Software Support and improved smart fields, this is now our most popular issue.
While I can't make any promises on delivery this issue is definitely front of mind.
I'll update this post once we implement it.
This is now available in Server (but not Cloud).
To do this, add the Attachment field and select copy from issue:
In terms of Cloud, this is still on our radar but it is a LOT more complicated.
Hope that helps.
I've linked this post to that issue and that helps us understand the demand for feature requests (we count the links).
Unfortunately we can't give any guarantees when this will get done.
Any update on the progress for Cloud?
We have Service Desk tickets that create new tickets onto our Boards upon submission. I know you guys have implemented something to be able to reference original attachments as links (no thumbnail) to the newly created tickets. However we are desperate to be able to reference comment attachments from Linked Issues the same way.
Wondering if this can be achieved somehow?
Unfortunately attachments aren't yet supported in the Clone Issue action. I have raised an issue to track this - https://codebarrel.atlassian.net/browse/AUT-162
We are currently working on some high priority items so we wont get to for a little bit but you aren't the first person to ask for it so we will try to get to soon.
Co-founder at Code Barrel
Unfortunately this hasn't reached the top of the priority list yet.