How can I automate an issue to close automatically if it stays in "waiting for reporter" status for more than 3 days?
Hi Stephen - Welcome to the Atlassian Community!
You can use a Scheduled trigger to do that. Have it run every 1 days.
The JQL will look something like: project = ABC and status changed to "waiting for reporter" after -3d
Then add a New action to Transition issue to Done or Closed or whatever the status is.
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Great! Glad I could help.
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what about for an specific issue, under a request type, but its an automate issue created by one of our devices, and I only need to automized the closing of this issue, not all issues?
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Hi David - Welcome to the Atlassian Community!
First, can you open this as a new question under a new post? That way more people will see it and not just the people on this thread. Thanks!
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