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How can I set an issue's priority based on the Organisation?

andreas Community Leader Oct 10, 2017

I'd like to set the issue's priority depending on the Organistion. Some of the Orgs we deal with should have higher priority than others!

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Answer accepted

This can be done with a few branches and JQL conditions fairly easily in Automation for Jira.

You rule should look like this:



So this rule uses our work-around for proper else-if support (see How can I run a different action when a condition doesn't match (if else branch)).  Basically whenever the Organisation changes on an issue, we have 2 rule branches in which we check if the Organisation matches a given value. Then we edit the priority according to that branch.

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