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How can I record the last status was for an issue, then transition back to that status after a day?

I have a "frozen" status in my workflow.

I let people transition issues to that "frozen" status and I'm using Automation for Jira to auto transition those issues out of "frozen" back to an "Open" status after a certain number of days.

It works well.


But I want to make it better by auto transitioning the issue back to the same status it was in before it was transitioned to "Frozen".

So I think I need to record the "current" status prior to transitioning to frozen?  Any advice would be helpful here.



1 answer

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Answer accepted

Hi Nathan,

We don't really support this very well yet (we are tracking this functionality here:  AUT-47).

For now, the best option would be to record the previous status id in a text custom field.  

Your first rule would have

  • Trigger: Field value changed with status
  • Edit issue and set the 'Previous status' field to  {{fieldChange.from}}

Your second rule could then transition to the issue to {{issue.Previous status}} using the 'Transition action'.

We'll hopefully make this easier in future, but we've got quite a few higher priority items in our backlog currently.


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