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How can I fix "Active Objects"? JIRA indicates that the plugin ist not available?

This question is in reference to Atlassian Documentation: Instance Health

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4 answers

1 accepted

3 votes
Answer accepted
Ben Magro Atlassian Team Jan 20, 2016

Unfortunately, there was a bug in the latest release of Instance Health within the Active Objects Check. This issue can be tracked here:https://ecosystem.atlassian.net/browse/STP-400

We are actively working on the issue and a fix is expected early next week.

We apologise for the inconvenience.

Ben Magro
Product Manager - JIRA Instance Health

It is an embedded plugin. Should be part of JIRA itself. Where does it say it is not available?

The message is shown under System - Instance Health - it says also "Could not connect health_check_entity table".

 

Maybe something wrong with the installation of JIRA itself?

Hmm, not sure what checks are performed. Are you able to see the plugin under system add-ons? Is it enabled?

Just today, a new 2.1.3 version of JIRA Instance Health Plugin was available as a update. It appears to have fixed the error at my site.

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