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How can I ensure an Automation rule only runs once for an issue?

andreas Rising Star Oct 10, 2017

I want to ensure we only run a particular rule one time against an issue. How can you do this with Automation for Jira?

1 answer

1 accepted

3 votes
Answer accepted
andreas Rising Star Oct 10, 2017

So there's a few different ways this can be done. A visible way would be to edit the issue and add a label, then check for the presence of this label with a JQL condition.

Another way that's invisible to users is to use entity properties. Your rule would look like this:

  • Trigger: Any trigger
  • Compare condition:
    • First value: {{issue.properties.ruleexecuted}}
    • Equals:
    • Empty (leave field blank
  • Action: Do something like editing the issue
  • Action: Set entity property 'ruleexecuted' = true

 

It looks like this in practice:

run-once.png

 

The actions in this rule will now only execute once for a given issue.  After that, the compare condition will fail since the issue property has a value.

@andreas what happens when needed to run another rule once, but the {{issue.properties.ruleexecuted}} = true because it was edited by another rule.

 

The {{issue.properties.ruleexecuted}} is for every particular rule or for all rules? i.e. an issue can only have one value or it can have several values for every rule?

This is because i have this compare condition en Epics but is telling me on the audit log that the issuesdid not match the condition: i.e. is nos Empty.

 

Thanks!

Like Jean Francois Gelinas likes this

That doesnt work since you cant execute another rule for that issue.

@andreas The first condition always fails. I assume because {{issue.properties.ruleexecuted}} is not even an existing issue entity. Did this work for you? Any clues why it will always fail for me

This works for me with 5 separate rules. I named the properties 'rule1executed', 'rule2executed', rule3executed', etc. I used this to generate child issues when the status is changed. 

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