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How can I display a popup message in Automation?


We want to track the status of resolution (development) issues as comments in the parent JSD issues.  In order to do this, we need to restrict on Solves/Solved link to one issue, and would like to use automation to track if more than one link has been created.  

If this user does attempt to link an extra resolution issue, we want to use automation to block the link and notify the user.  Neither a Slack channel notification or comment or email is an adequate notification: it really needs to a popup on the screen something like "Sorry, you can't have more than one link like that; your link has been removed".

So: how do you use automation to create a popup message.

6 answers

Hi @John Funk @Mark Hanson  @Igor Kosoy  can we display a pop-up message when issue is commented? 

We don't want to send notifications. If pop-up facility is available through automation, it'd be best. 

Also, what other options will be there to display a pop-up message when issue is commented?

Thank you in advance. 


John Funk Community Leader Mar 10, 2021

Unfortunately, there are no pop ups available through Automation for Jira. 

John, I was looking for the same functionality. Right now adding a comment (action) and sending the email when scope changed while the issue is in progress. Just showing a Notification message would be better, but I can't find the way to do it.  Any way to tag a Project Lead in the comment?


Thank you,


@John Funk please request an enhancement for JIRA automation to execute a popup notification action. 

I'm also looking for this, similar to the OOB functionality in the Scrum board:

Update Parent Issue

All sub-tasks for parent issue ADS-83 are now Done.
Do you want to update this parent issue to match?

Looking for the same functionality and surprised (not really) that Jira doesn't offer this as part of the transition or automation.  Can't even find a marketplace app that helps me out in this respect.

Yet anotherr request for enhancement I guess.

That's great, but yet another example of basic functionality that should be in the vanilla product but is provided by a paid, third-party extension.

Like Peter likes this
0 votes
John Funk Community Leader Jun 25, 2020

Hi Mark - Just and FYI on Automation For Jira - it performs actions based other actions. But it cannot block or prevent users from performing actions. Those need to be done in the workflow using Conditions and/or Validators. 

I wasn't expecting a block of action, just a popup message.

John Funk Community Leader Jun 26, 2020

I am not aware of anywhere in Automation For Jira where popups happen except for notification after and issue is updated by a rule. 

John Funk Community Leader Jan 28, 2021

You might try this to tag a project lead in a comment in Automation for Jira. 


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