How can I automate the clone of issues with attachments to another project?

[Daniela Oliveira]

I need to move issues from the Designer's board to the Developer's project automatically.

I would like to create a rule that does the following:

Designer adds issue to Done column > Deep clones issue (with attachments) to developers' project backlog.

[John Funk · Accepted solution]

Hi Daniela - Welcome to the Atlassian Community!

You currently cannot do that with Automation for Jira (that being that you cannot use Deep Clone with the Automation for Jira tool).

But you can call Deep Clone using a post function in your workflow on the transition to Done. That's what we do.

[Daniela Oliveira]

Thank you  @John Funk 

Could you please tell me the steps to do it so I can try it?

[John Funk]

Sure - Go to Settings > Issues > Workflows

Search for the Workflow and click on Edit

Click on the transition where you would like to do the Deep Clone. This will popup a  box to the right. Click on Post functions

Then Click on Add Post function

Then Select Deep Clone and follow the prompts there. 

[Daniela Oliveira]

Thanks for helping out @John Funk 

I did that but for some reason, I can't find the deep clone in the developers' project. 

When I transition the ticket to the Done Column in the Designers' board, does it deep link automatically to the Developers' board? Do I need to take some additional action?

[Daniela Oliveira]

Nevermind! It worked @John Funk 

I didn't hit publish, that's why.

Thank you so much!

[Daniela Oliveira]

Sorry, I have another question now. How could I set the deep clone to be unassigned?

[John Funk]

You could add a post function on the Create transition of the workflow to clear out the Assignee field. But that will override any value put in at create time. That works for us, because we do not assign issues at create time. 

Other than that, you will probably have to add an Automation rule to clear the Assignee and add the appropriate conditions you want. 

[Daniela Oliveira]

Thank you sooooo muchhh @John Funk 

Your comments were incredibly helpful!!

[John Funk]

Great - glad I could help :-)