How can I Calculate Average Time to Resolution for issue types

Sara Nicholson July 3, 2023

We need to know the average time specific issue types are open. Is there a tool in Confluence that will do this? I know in Jira we can do TTR count reports but I need the average amount of time we have tickets open for a select number of days/weeks/month, etc. and would like to house the report in Confluence.

Thanks,

Sara

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events