Hide Service Desk from the Customer Portal

Sai Nepadhya Gurram July 13, 2020

Hello,

 

We are setting up new service desk in our company, currently one of the service desk is ready and other are still In progress.

Until the other service desks are ready, I would like to hide the other service desks from the customer portal.

I have gone through some Q&A and found that this is possible with the following extension and I have installed it.

https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender

 

But I couldn't find the exact Project setting to do this, could anyone guide me please.

Service Desk.png

Many Thanks in advance.

 

Regards,

Sai

1 answer

0 votes
Sai Nepadhya Gurram July 13, 2020

I have found this JIRA in place for the same change, but there are no updates.

https://jira.atlassian.com/browse/JSDCLOUD-1547?_ga=2.44062124.921815236.1594648039-390591073.1594141507&error=login_required&error_description=Login+required&state=eee6d610-f925-40a8-b8fe-837db535c32d

 

So I assume, this option is not yet possible in JIRA cloud.

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