Hi, I want to know if it is possible to create an automation that when I create a specific issue, it will automatically create a "ticket" in a jira service management
Hi @Yoav Friedman ,
this is possible with Automation, you can create a rule like this :
This way, the automation will create a ticket in my Service Management project (in my screenshot, "ITSM project"). You can then add some conditions if you want.
Let me know if this helps,