Hi, I want to know if it is possible to create an automation that when I create a specific issue, it will automatically create a "ticket" in a jira service management
Hi @Yoav Friedman ,
this is possible with Automation, you can create a rule like this :
This way, the automation will create a ticket in my Service Management project (in my screenshot, "ITSM project"). You can then add some conditions if you want.
Let me know if this helps,
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event