Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,465,142
Community Members
 
Community Events
176
Community Groups

Hi, I have to integrate BMC Remedy with Jira, what kind of user is needed?

silvia.dinardo
silvia.dinardo Jun 30, 2020

I searched for informations about integration, and I found this tool, by Atlassian marketplace, ZigiOps, to realize that. In the section dedicated to requirements (https://docs.zigiwave.com/zigiops/3x/integrate/available-templates/jira-tasks-remedy-incidents) I read that I must use a "Integration user", but what is it? Is it a Jira administrator? Has this role special privileges or permissions? If not, what kind of Jira user is that?

 

Thanks a lot

Answer
Watch
Like Be the first to like this
204 views

1 answer

0 votes
Eric Smith
Eric Smith May 12, 2021

Hey Silvia! You don't need any special permissions in Jira to use ZigiOps. We have been using this tool and once you setup the integration you choose who will be the users with permissions to change/add integrations.

 

Best,

Eric

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS

Atlassian Community Events

See all events