In order to setup the email priority you need to associate a Condition to the Condition to prioritize emails parameter in the Template Configuration screen.
Our customer support documentation details the topic here: https://chicago.herzum.com/confluence/display/HAP/Create+an+Approval+E-Mail+Template .
If you want that all the emails have high priority, the trick consists in creating a Condition returning always True (e.g. summary is not EMPTY).
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