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Help on Automatic Jira Workflow

Tamilarasan
Tamilarasan Dec 15, 2021

Hi All,

Need your help on below scenarios

1. How to change the Jira ticket status based on condition ( Say for eg : if Jira ticket has attachment it is moved to next status)

2. User can change the jira ticket status to approve / Reject only it has at least one comment

TIA  

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Steve Letch
Steve Letch Dec 15, 2021

Workflow Conditions. you may need to have add ons installed for more complicated conditions. Like JMWE or JSU.

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_
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Dec 15, 2021

Hi @Tamilarasan 

Both of your requirements can be achieved by using ScriptRunner for Jira.

1. Create a listener and listen for issue updates. If attachment of specific type or name is added then transition the issues. Although I feel this is not the right way to auto transition issues.

2. You can add a script validator on the transition with transition screen with comment to check this.

I hope it helps.

Ravi

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