Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Help on Automatic Jira Workflow

Hi All,

Need your help on below scenarios

1. How to change the Jira ticket status based on condition ( Say for eg : if Jira ticket has attachment it is moved to next status)

2. User can change the jira ticket status to approve / Reject only it has at least one comment


2 answers

Workflow Conditions. you may need to have add ons installed for more complicated conditions. Like JMWE or JSU.

0 votes

Hi @Tamilarasan 

Both of your requirements can be achieved by using ScriptRunner for Jira.

1. Create a listener and listen for issue updates. If attachment of specific type or name is added then transition the issues. Although I feel this is not the right way to auto transition issues.

2. You can add a script validator on the transition with transition screen with comment to check this.

I hope it helps.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Apps for Confluence you won't want to miss: RSVP for September's Appy Hours

Calling all collaborators and Confluence users! Our Appy Hours event on September 29th features 4 presenters demoing functionality to superpower Confluence. Don't miss learning about these apps i...

116 views 0 9
Read article

Atlassian Community Events