So, I connected Jira Cloud to my Teams channel/space, had my Jira admin install the "Microsoft Teams for Jira Cloud" to our Jira instance, however when I then sign in using my SSO creds I get a "502 Bad Gateway" error.
Anyone else encounter this and know how to fix?
Hi @jconnors224 ,
Please contact our support team by going to the following link https://www.softserveinc.com/en-us/msteams-atlassian-privacy-policy and filling in the form provided there, so we could resolve the issue for you and prevent anyone else from encountering the same problem.
SoftServe Support Team
Thanks for the quick reaction but for us it does not work we use the Single Sing On option (with Microsoft account) to our atlassian cloud and when I'm trying to connect the jura app from teams to the teams plugin in jura during login I get bad getaway error So for us the probem still exists.
Yep that's exactly what we were seeing then was magically fixed. You probably already checked, but did you also install the Teams package on the Jira side first?
Suggest you follow the above recommendation and perhaps they are addressing on a case by case basis for each company/org?
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